Personal Information Policy

E-supportlink, Ltd. (“the Company”) complies with all laws and regulations concerning the protection of personal information and handles personal information appropriately.

1. Personal information Collected by the Company

The Company acquires personal information such as names, company names, departments, addresses, telephone numbers, and e-mail addresses during the course of inquiries, business discussions, contract signing, service provision, and the like.

2. Personal information usage purposes

The Company uses the personal information it acquires for the following purposes.

  • Supplying products and services
  • Responding to inquiries
  • Business negotiations, contracts, and transaction management
  • Providing information regarding products and services
  • Providing information regarding seminars and events
  • Improving the quality of its services and developing new services
  • Complying with laws and regulations and contacting parties as necessary

3. Joint use of personal information

In the course of conducting its operations, the Company may jointly use personal information together with the following Group companies.

  • E-supportlink, Ltd.
  • Share Garden Holdings, Co., Ltd.
  • OrganicPartners Inc.
  • Nogyo Shien Co., Ltd.
  • Organic Farm TSUKUBA NO KAZE Co., Ltd.
  • Marché+ Co., Ltd.

The information that is jointly used may consist of names, departments, contact information, and the like. The usage purposes for jointly used personal information include supplying products and services, providing information, and responding to inquiries.

4. Disclosure of personal information to third parties

The Company will not disclose personal information to third parties without the consent of the person to whom the personal information applies except when required by law or regulation or for some other valid reason.

5. Management of personal information

The Company employs appropriate methods to manage the safety of personal information, such as preventing leakage, loss, or unauthorized access. When personal information is supplied to a subcontractor, the Company supervises the subcontractor appropriately.

6. Inquiries

Personal Information Protection Consultation Desk

E-mail: IR@e-supportlink.co.jp

E-supportlink, Ltd.